State Farm® Insurance Agent Ryan Walker

"Both Brennan and Rae provided professional, friendly and immediate help. A GREAT team!!"

"After submitting a one-star review, Ryan assigned someone else to my account One-star: Over the past few months, my interactions with Ryan Walker State Farm have been nothing short of frustrating, disappointing, and stressful. My husband and I have faced repeated mistakes and a glaring lack of accountability from their team, especially from one representative, Zander Fisher. Here’s a breakdown of the issues we've experienced: Policy Mix-Up and Late Fees My husband’s motorcycle was mistakenly added to my payment plan instead of his. Despite providing specific policy and account numbers, Zander moved both motorcycles—including mine—to his account, against my instructions. To make matters worse, when his motorcycle was removed from my policy, it wasn’t added to his. This resulted in his policy being marked late, and we were told to pay it in full. Unjustified Rate Increase After my husband and I changed our last names, my bill suddenly increased by nearly $90. Upon investigation, I discovered that two of my suspended policies had been unsuspended without my knowledge or consent. When I questioned this, Zander deflected responsibility, claiming, “per the letter State Farm sent you...” After speaking with Ryan Walker, I learned no such letter existed. Dismissive and Belittling Communication Throughout my interactions, Zander was condescending and dismissive. Comments like, “It can be hard to keep up with all the mail with having so many policies” belittled me rather than addressing the issue at hand. Furthermore, his emails frequently began with phrases like, “As previously stated,” “As noted earlier,” and “per the letter,” which came across as unnecessarily passive-aggressive and rude. Inconsistent Information Ryan Walker assured me that the unsuspended policies would be backdated, and the difference would be issued as a credit. However, Zander later claimed it would be sent as a check. When I received my newest bill, it showed a partial credit (not a check) and incorrect rates for one of the vehicles. When I pointed this out, Zander confidently dismissed my concerns, saying the backdate hadn’t gone through yet—even though the other vehicles’ rates were accurate, and the credit was already applied. Confident Incompetence Zander’s inability to thoroughly investigate my policy details and his constant contradictions have eroded my trust in Ryan Walker State Farm. He even sent me a copy of the bill showing the same error I had flagged, proving my point while insisting he was correct. State Farm has failed to provide clear communication, accurate billing, or respectful customer service. Zander’s dismissive attitude and failure to resolve basic issues have made this an incredibly stressful experience. My husband and I are deeply disappointed in how poorly we’ve been treated by a company we once trusted. I hope this feedback prompts Ryan Walker State Farm to take action to improve their processes and customer service. However, based on my experience so far, my confidence in this company has been severely shaken."

"The prices for both auto and home coverage were very competitive. David was helpful, friendly, and very professional."

"Amazing 5-Star service!"

"Thank you, Joey at Ryan Walker-State Farm for all your help, knowledge, explicit explanations of documents, friendliness and prompt attention. I appreciate all you did for me and will be sure to refer you to others!"

"Lesley Cole was amazing in helping our family switch over our insurance needs! Couldn’t have asked for better service and a nicer group of people"

"Joey was very helpful and kind with my state-to-state transfer. Friendly and knowledgeable and transparent about what coverage I needed and made sure to keep saving me the most money at top of mind. Glad to be working with him!"

"Very pleasant experience working with Ryan! Informative, understanding, and patient with all my questions. Also very personable!"

"Brennan Mason is a stellar agent. He is so great to work with. He was great when asked questions about our policies. Reviewed them and found a great rate. Thank you Brennan for the best customer service."

"Joey was fantastic to work with. He was professional, friendly, informative and truly went above and beyond. Thank you for everything!"

"Joey is Professional, Personable, and very Knowledgeable about the insurance industry. He got me better coverage at a lower price. Joey is the best agent I’ve had in over 30 years!"

"Joey is an excellent insurance agent. He really provided first class Ritz Carlton level service, Which I didn’t think I could afford on my budget. But Joey found me a great rate for home auto and life altogether much cheaper than my previous provider. He is a caring and professional person who I will trust with my insurance needs for a very long time. You better believe I will be recommending him to all of my friends that need insurance."

"Ryan and his team are the very best !!"

"We recently moved to Bend, OR from Colorado and needed our policies switched over to Oregon! Joey was hands down the best to work with. Moving is stressful as it is and we were so thankful to have someone as patient and knowledgeable as him to help us get our belongings covered! If you want an agent that has your back, Joey is your guy! Thanks again!"

"Joey is great! Excellent service. Recommended to anybody suffering from high insurance rates. I went from 320 a month to 235 a month with state farm! Yay Joey!"

"Very helpful and professional."

"Wanted to personally thank Joey Magaurn for being so amazing and helpful. Not only was he kind, but he answered all of my questions and needs. Thanks again!"

"Joey is an excellent asset to your team, very friendly, personable, and professional at what he does. So ready to switch to state farm in October when Progressive expires!"

"Moving is such a busy, stressful time so I am deeply appreciative of how efficiently Joey M. handled the changes I needed to make with several of our State Farm policies. Thank you Joey for being such a friendly, competent professional!"

"I spoke with Joey about my bill and he was very informative And didn’t care about selling me on product I did not need only gave me the answers which I asked and provided great customer service I hope Ryan his manager knows he’s got a great employee GIVE JOEY A RAISE LOOK AT ALL THESE REVIEWS"

"Friendly and attentive customer service. Thank you."

"Joey was great in helping us adjust our policy and add a new car to our coverage. Over a few weeks, he kept us informed, helped us with setting up auto-pays and extending our coverage. I recommend Joey and State Farm!"

"Joey is wonderful to work with! Bundling makes our policies so uncomplicated. We also like the ability to pay for all of the policies monthly. We have a much clearer picture of what our insurance costs actually are, as compared to our last insurance company."

"Your agent, Joey, was so helpful with my problem, and we got everything straightened out!! Thanks so much for your help!!"

"Joey was very helpful and friendly getting our Auto and home insurance switched over"